What you need to know about customs controlled areas

An information sheet with answers to common questions about Customs Controlled Area (CCA) spaces.

What is a Customs Controlled Area? What is the purpose of the CCA? What are the obligations of a traveller or employee in a CCA? What authorities do CBSA officers have in CCAs? How will I know when I am in a CCA? How do CCA's affect the rights and freedoms of travellers and employees? How will the CBSA continue to respect travellers' rights? What kind of complain or recourse mechanism is available?

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