Departmental Results Framework indicators 2019-2020 Edition – Indicator 8: Percentage of total volume of improved correspondence (i.e. changes to structure, design, language and format)

To support the Minister’s mandate commitment to deliver correspondence that is straightforward and easy to read, the External Administrative Correspondence (EAC) project aims to redesign 95% of CRA correspondence by May 2019.

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Title (French) Indicateurs du Cadre ministériel des résultats – Édition 2019-2020 – Indicateur 8 : Pourcentage du volume total de la correspondance améliorée (c.-à-d. amélioration à la structure, à la conception, à la langue et au format)
Update Frequency P3M
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Sensitivity Level unrestricted
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Open Canada Date Published 2020-11-23 00:00:00
Open Canada Date Modified
Open Canada Subject ["economics_and_industry"]
Open Canada Keywords {"fr": ["correspondance", "correspondance administrative externe (CAE)", "correspondance retravaillée"], "en": ["Correspondence", "External Administration Correspondence (EAC)", "Correspondence redesigned"]}
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