Every organization faces challenges, some universal, and others unique to mandate, operating context, and other factors. In the case of the OAG, I see an organization that has been in a state of ongoing transition since I arrived, redefining its vision, reshaping its culture, and pursuing transformation, including a range of initiatives intended to modernize our workplace. I see a workforce of managers and employees at all levels who care about the mandate of the OAG and who invest themselves in working to achieve our collective potential. And yet our organizational challenges persist.