Departmental Results Framework Indicators 2023-2024 Edition - Indicator 9: Percentage of respondents satisfied with overall benefits experience

Through an online survey, benefit recipients have the opportunity to let the CRA know the level of their satisfaction in their overall benefits service experience.

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Title (French) Indicateurs du Cadre ministériel des résultats – Édition 2023-2024 – Indicateur no 9 : Pourcentage de répondants satisfaits de leur expérience liée aux prestations
Update Frequency P1Y
Geographic Scope []
Criticality Level []
Sensitivity Level unrestricted
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Contact Person {}
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Open Canada Date Published 2024-12-17 00:00:00
Open Canada Date Modified
Open Canada Subject ["economics_and_industry"]
Open Canada Keywords {"en": ["online survey", "benefit recipient", "client satisfaction", "service experience", "CCB"], "fr": ["sondage en ligne", "bénéficiaire de prestations", "satisfaction de la clientèle", "expérience de service", "ACE"]}
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