Critical Incidents

This dataset provides information on a monthly basis for the following Critical Incident Indicators: # of critical incidents impacting legacy email systems, % of time critical incidents in legacy data centre facilities are restored within established service level standards, # of critical incidents impacting legacy data centre facilities, % of time critical enterprise internet outages are restored within established service level standards and % of critical incidents under SSC control resolved within established service level standards.

Data and Resources

Additional Info

Field	Value
Source
Version
Author
Author Email
Maintainer
Maintainer Email
Data Level
Agreement Required
Purpose Constraints
Redistribution Allowed
AI Training Allowed
Data Steward
Title (French)	Incidents critiques
Update Frequency	P1M
Geographic Scope	[]
Criticality Level	[]
Sensitivity Level	unrestricted
Language
Contact Person	{}
Contact Email
Data Dictionary	[]
Open Canada Date Published	2020-03-18 00:00:00
Open Canada Date Modified
Open Canada Subject	["information_and_communications", "processes"]
Open Canada Keywords	{"fr": ["cadre ministériel des résultats", "indicateurs de résultats ministériels", "centres de données", "courriel et technologie en milieu de travail", "télécommunications", "Gestion des relations avec la clientèle et des services", "Cybersécurité et sécurité de la TI"], "en": ["Departmental Results Framework", "Departmental Results Indicators", "Data Centres", "Email and Workplace Technology", "Telecommunications", "Customer Relationships and Service Management"]}
Open Canada Collection	primary
Principal Organization
Reference Data
Official Source