The purpose of this pamphlet is to provide you with information to help you think about different ways of resolving your disputes without going to court. You will learn about some different dispute resolution options and how to find people who offer services in the field.
Dispute Resolution (DR) is the term used to describe a variety of ways of dealing with disputes, including the option of going to court.
Alternative Dispute Resolution (ADR), a term you may have heard before, refers to resolving disputes in ways other than going to court. This pamphlet uses the term DR rather than ADR to remind you that there is a broader range of dispute resolution options.