Percentage of overall client satisfaction with the Translation Bureau's language tools and services

This indicator measures the overall user satisfaction with language tools and linguistic services provided by the Bureau, which demonstrates that the program meets its objectives. This indicator is measured through a semi-annual client satisfaction survey, administered to all requesters of the Bureau’s services.

Data and Resources

Additional Info

Field	Value
Source
Version
Author
Author Email
Maintainer
Maintainer Email
Data Level
Agreement Required
Purpose Constraints
Redistribution Allowed
AI Training Allowed
Data Steward
Title (French)	Pourcentage de satisfaction globale des clients à l’endroit des outils langagiers et des services linguistiques du Bureau de la traduction
Update Frequency	P1Y
Geographic Scope	[]
Criticality Level	[]
Sensitivity Level	unrestricted
Language
Contact Person	{}
Contact Email
Data Dictionary	[]
Open Canada Date Published	2021-01-11 00:00:00
Open Canada Date Modified	2026-03-20 00:00:00
Open Canada Subject	["language_and_linguistics"]
Open Canada Keywords	{"fr": ["bureau de la traduction", "normes de qualité", "satisfaction de la clientele", "Portail linguistique du Canada", "services de traduction", "services linguistiques", "services d’interprétation", "services de terminologie", "Rapport ministériel sur le rendement", "RRM", "Cadre ministériel des résultats", "CMR"], "en": ["translation bureau", "quality standards", "client satisfaction", "Language Portal of Canada", "translation services", "linguistic services", "interpretation services", "terminology services", "Departmental Results Report", "DRR", "Departmental Results Framework", "DRF"]}
Open Canada Collection	primary
Principal Organization
Reference Data
Official Source