Customer Satisfaction Feedback Initiative - General Satisfaction Questionnaire

Each January and July, SSC’s partners fill out a long-form questionnaire on trends in service delivery performance and engagement practices.

Data and Resources

Additional Info

Field Value
Source
Version
Author
Author Email
Maintainer
Maintainer Email
Data Level
Agreement Required
Purpose Constraints
Redistribution Allowed
AI Training Allowed
Data Steward
Title (French) Au sujet des initiatives de rétroaction sur la satisfaction de la clientèle - Questionnaire sur la satisfaction générale
Update Frequency P6M
Geographic Scope []
Criticality Level []
Sensitivity Level unrestricted
Language
Contact Person {}
Contact Email
Data Dictionary []
Open Canada Date Published 2020-02-24 00:00:00
Open Canada Date Modified
Open Canada Subject ["information_and_communications"]
Open Canada Keywords {"fr": ["ICSR", "Satisfaction de la clientèle", "rétroaction", "note", "service à la clientèle"], "en": ["CSFI", "Customer Satisfaction", "Feedback", "Rating", "Client Service"]}
Open Canada Collection primary
Principal Organization
Reference Data
Official Source