In accordance with the Veterans Affairs Canada Evaluation Plan (2011 -2016) approved by the Departmental Evaluation Committee, the Audit and Evaluation Division was tasked with conducting an evaluation of Salute! VAC's Client Newsletter. Salute! is a quarterly, bilingual newspaper produced by Veterans Affairs Canada (VAC) to provide Veterans and their families with information on departmental policies, programs and services. The newspaper was launched during Veterans' Week 2001 in response to requests to receive more information about departmental disability pension, health and income support programs that may be available to them. Salute! is part of VAC's Outreach Program and also provides information on commemoration activities, health promotion, and educational information that promotes well-being, independence and quality of life. It is the only outreach activity exclusively directed at the Veteran and other benefit recipients.