Usability Testing - CCC Phone Menu Re-design Project
Dataset description:
The Client Contact Centre’s (CCC) phone menu was improved to address feedback regarding its path ambiguity, limited reporting capabilities, and client confusion resulting from duplicate...
Source: GC HR and Pay - Client Contact Centre Phone Menu Redesign Project
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Additional Information
| Field | Value |
|---|---|
| Data last updated | April 17, 2026 |
| Metadata last updated | April 17, 2026 |
| Created | April 17, 2026 |
| Format | PPTX |
| License | ca-ogl-lgo |
| Has views | False |
| Id | fb87bfa0-cb95-447e-9fd9-72ea3ccf48f4 |
| Package id | b37cfddf-6943-4b43-9fbf-3b90fe91a0b9 |
| Position | 3 |
| State | active |